Section 1 - Parcel Deliveries

We use a third party vendors “DHL Express" and "FedEx Express” to perform all (domestic and international) parcel deliveries.  By selecting the parcel delivery option at check-out, you agree to have your purchase and delivery information, including your address and contact information, transmitted to the DHL Express & FedEx Express.

Section 2 - When will I receive my Parcel Delivery?

In the shopping cart, you will be shown an estimate of how many working days will the order be dispatched from us. Please note that this is not a guaranteed dispatch time for your order. Some areas may take longer due to the frequency of deliveries to the delivery zip code. After dispatch, DHL Express or FedEx Express will send you Email’s regarding your order and give you an estimate date of delivery as well.

Deliveries may be made with no advance call.

ESTIMATE TIME FOR DELIVERY:
International Orders - 7-10 days from dispatch.
Domestic Marker (INDIA) - 5-7 days from dispatch.

Section 3 - What am I responsible for upon delivery of my parcel?

Examine your order upon delivery to ensure that there are no visible signs of damaged, missing or incorrect pieces. In the event that there are missing, damaged or incorrect packages, please contact us within 48 hours of your delivery. For any other problem with your order, please refer to our Return Policy.

This website is operated by Chisel India™. Throughout the site, the terms “we”, “us” and “our” refer to Chisel India™. Chisel India™ offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

Questions about the Terms of Service should be sent to us at sidhaant@craftedcontinents.com